Frequently asked questions
My paiment failed. What can I do?
Please try to make sure that the paying method you’re using (like Google Pay) is compatible with your bank card!
Make sure that the card you’re using is not expired!
Check the fund of your bank card!
Check again the data that you provided!
I tapped the link in the email sent for my product, but it says Invalid download link. What to do now?
Don’t worry, that is normal! Next to the error message, there’s a “Go to shop” possibility. With clicking there, you’ll be able to get into your account, and reach the eBook!